Refund policy
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
Eligibility for Returns
To qualify for a return, the item must:
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Be unused and in the same condition as received
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Be returned in its original packaging
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Include a valid tracking number for the return shipment
Non-Returnable Items
The following items are not eligible for return:
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Perishable goods (such as food, flowers, newspapers, or magazines)
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Intimate or sanitary products
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software products
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Certain health and personal care items
Partial Refunds
In some cases, only partial refunds may be granted, including:
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Books with visible signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items that are damaged, missing parts, or not in their original condition for reasons not caused by our error
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Items returned more than 30 days after delivery