Refund policy

Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

Eligibility for Returns

To qualify for a return, the item must:

  • Be unused and in the same condition as received

  • Be returned in its original packaging

  • Include a valid tracking number for the return shipment

Non-Returnable Items

The following items are not eligible for return:

  • Perishable goods (such as food, flowers, newspapers, or magazines)

  • Intimate or sanitary products

  • Hazardous materials or flammable liquids/gases

  • Gift cards

  • Downloadable software products

  • Certain health and personal care items

Partial Refunds

In some cases, only partial refunds may be granted, including:

  • Books with visible signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items that are damaged, missing parts, or not in their original condition for reasons not caused by our error

  • Items returned more than 30 days after delivery